The User has
right to withdraw from this contract, without giving any reason, within
14 days. The withdrawal period expires after 14 days from the day on which
the User or another person – other than the carrier and designated by the latter –
acquire physical possession of the products.

To be eligible for a refund, the item to be returned to the Seller must
be unused and in the same condition in which you received it. The User
You must also return the original packaging and all accessories inside.
included. Returns of products that are
have been damaged, worn out and/or have been rendered unusable in whole or in part
part of the use beyond the extent of the damage or wear caused.
Additionally, to complete the return procedure, a receipt or
proof of purchase.

To exercise
the right of withdrawal, the User must inform the Seller of his
decision to withdraw from this contract by means of a declaration
unequivocal to send:

by email , to the following address:

hello@ekwatch.com

If the User chooses this option, it will be sent to him without
I will promptly confirm receipt of your withdrawal by email.

by telephone at the following number:
+39 328-7109579

In case
If the User chooses this option, specific instructions will be provided to him/her.
proceed.

To respect
the withdrawal term, it is sufficient for the User to send the communication
relating to the exercise of the right of withdrawal before the expiry of the period
of withdrawal.

To have
right to a refund, the item to be returned to the Seller must be
unused and in the same condition in which it was received. The User
You must also return the original packaging and all accessories inside.
included. Returns of products that are
have been damaged, worn out and/or have been rendered unusable in whole or in part
part of the use regardless of the extent of the damage or wear caused.
Additionally, to complete the return procedure, a receipt or
proof of purchase.

To return
a product, you need to ship it to:

Sole Proprietorship “Aprile Gabriele”.
Via Resistenza Partigiana, 42, 97015 Modica (RG), Italy

The shipment must take place without delay and in any case within 14 days from the date on which
the User will have communicated the withdrawal.

The Seller assumes no responsibility in the event that the product to be returned,
under any circumstances, it is not delivered.

If the User withdraws from this contract, all payments made by the User to the Seller will be refunded, without undue delay and in any case
no later than 14 days from the date on which the Seller was informed of the User's decision to withdraw from this contract. The application of art. 56, c. 3, of the Consumer Code is reserved. Said refunds will be made using the same means of payment used by the User for the initial transaction, unless he has expressly agreed otherwise; in any case, the User will not have to bear any costs such as
consequence of such reimbursement.

Once the return has been received and inspected, the Seller will inform the User about
approval or rejection of the refund by email. For cases of refusal, please refer to Article 10, paragraph I, of the General Conditions of
Sale.

If approved, your refund will be processed and credited to your credit card or original method of payment.

The Seller will suspend payment of the refund until receipt of the products.

To the User who
have not received the expected refund, we recommend that you first monitor your bank account and, if necessary, contact your credit card company and your bank, as this may be
It takes some time before the refund is officially recorded.

If these initiatives have not been successful, the User may contact the Seller at the email address hello@ekwatch.com

The Seller undertakes to replace items only if defective or damaged, provided that
such damage was not caused by the buyer himself. If you wish
a replacement with the same item, the User may contact the Seller
to the email address hello@ekwatch.com and send the item to be replaced to:

Sole proprietorship “Aprile Gabriele”, Via Resistenza Partigiana, 42, 97015 Modica (RG), Italy.

The Seller does not accept the return of products that are clearly personalized or assembled at the express request of the User. Therefore, the latter will not be entitled to
any replacement or refund. The Seller may not accept the return of products that are clearly damaged and/or altered compared to their original state.
original.

For any additional information on the return policy applied by Ekwatch, please
We invite you to use the email address hello@ekwatch.com for
receive further information.